Pay your Utility Bill

Step 1: Register

• Open The Nation Municipality’s Online Billing Portal. 
• Click "Register" under the “New to The Nation Municipality, ON eCommerce?” section. 
• You will be redirected to the registration form. Complete the form using the following information:
  • Email Address: Enter the email address you will use to sign in.
  • Re-enter Email Address: Enter the email address again.
  • First Name and Last Name: Enter your full name.
  • (or) Business Name: Enter your business name instead if the account is being created for a business.
  • Password: Create a secure password (12–64 characters, including at least one uppercase letter, one lowercase letter, and one number).
  • Re-enter Password: Enter the same password again. 
• Click "Continue".

Step 2: Verify your Account

Once you have registered, you will receive a confirmation email from “The Nation Municipality ON eCommerce System” at the email address provided during registration. The email will include a verification link and a verification code. 

• Click the link in the confirmation email. This will take you to a verification form. Complete the form using the following information: 
  • Email Address: Enter the email address used during registration. 
  • Password: Enter the password you created during registration. 
  • Verification Code: Enter the code provided in the confirmation email. 
• Click “Verify Account.”

Step 3: Sign In  

• Once your account has been verified, return to the Sign In page.
• Under the section “Used The Nation Municipality, ON eCommerce before?”, enter your email address and password.
• Click "Sign In".

To use the portal in French, select the French language option before logging in. Once signed in, the entire interface and your account information will appear in French.

Before You Begin 

If you have never received a utility bill, please contact us before continuing.

Step 1: Sign In 

• Go to The Nation Municipality’s Online Billing Platform. 
• Enter your email address and password
• Click "Sign In".

Step 2: Add Your Utility Bill Account

• Once logged in, click “View & Pay Bills” in the top menu or from your dashboard.
• Click “Add an Account”.
• From the list of account types, select “Utility Bill / Service public”.
• Enter Your Account Information:
  • Utility Billing Account Number (5-digit account number found on the left side of your previous utility bill).
  • Personal Identification Number (5-digit PIN located on the left side of the bill, under The Nation Municipality’s return address.

12 annual payments | 10th day of each month
Your account remains on a quarterly billing cycle, but payments are made monthly. The first two monthly payments are based on your estimated utility usage. The third payment is adjusted to reflect your actual usage and may be higher or lower to account for any remaining balance.

4 annual payments │ April • July • October • January
The full balance of each quarterly utility bill will be automatically withdrawn on the due date shown on the bill.

Online Banking | No fees
Payments can be made online with participating financial institutions. 

How to pay:

1. Sign in to your financial institution's online banking service.
2. Add The Nation Municipality as a payee.
3. Select Water and Sewer.
4. Enter your 5-digit utility account number.
5. Submit your payment.

Your financial institution will send the payment to the Municipality.

If you cannot find the payee or complete your payment, contact your financial institution for assistance.

Credit card | Fees apply
Payments can be made by credit card through the Online Billing Portal. A processing fee applies to all transactions.

Please allow up to 3 business days for your payment to be processed.

Don't have an account? Create one to get started! 

Online Billing Portal

Credit card • Debit card • Interac e-Transfer | Fees apply
Payments can be made online through PaySimply, a secure third-party Canadian payment provider.

PaySimply applies a fee to cover payment handling and processing costs. The fee is added to your payment and is paid directly to PaySimply. The Nation Municipality does not retain any portion of the fee.

You will be advised of the applicable fee before completing your transaction and will receive confirmation of your payment.

Please allow up to 3 business days for your payment to be processed.

PaySimply – Utilities

Cash • Debit • Cheque | No fees
Payments can be made at either municipal office:

Town Hall
958 Route 500 West
Casselman, ON K0A 1M0

Satellite Office
3248 County Road 9
Fournier, ON K0B 1G0

After-Hours Drop Box

Cheque payments can be deposited in the after-hours drop box at either municipal office. Write your 5-digit utility account number on the front of the cheque and place it in an envelope with the payment stub from your utility bill.

Cash • Debit | Fees apply
Payments can be made in person at participating Canada Post locations through PaySimply.

Learn more

Cheque | No fees
Cheques must have the 5-digit utility account number written on the front, and be placed in an envelope along with the payment stub.  

Mail your payment to:

The Nation Municipality
958 Route 500 West
Casselman, ON K0A 1M0

Please allow enough mailing time for your payment to arrive by the due date. The Municipality is not responsible for delays in mail delivery. Late payment charges may apply to payments received after the due date.