Pay your Utility Bill

Step 1: Register

• Open The Nation Municipality’s Online Billing Portal. 
• Click "Register" under the “New to The Nation Municipality, ON eCommerce?” section. 
• You will be redirected to the registration form. Complete the form using the following information:
  • Email Address: Enter the email address you will use to sign in.
  • Re-enter Email Address: Enter the email address again.
  • First Name and Last Name: Enter your full name.
  • (or) Business Name: Enter your business name instead if the account is being created for a business.
  • Password: Create a secure password (12–64 characters, including at least one uppercase letter, one lowercase letter, and one number).
  • Re-enter Password: Enter the same password again. 
• Click "Continue".

Step 2: Verify your Account

Once you have registered, you will receive a confirmation email from “The Nation Municipality ON eCommerce System” at the email address provided during registration. The email will include a verification link and a verification code. 

• Click the link in the confirmation email. This will take you to a verification form. Complete the form using the following information: 
  • Email Address: Enter the email address used during registration. 
  • Password: Enter the password you created during registration. 
  • Verification Code: Enter the code provided in the confirmation email. 
• Click “Verify Account.”

Step 3: Sign In  

• Once your account has been verified, return to the Sign In page.
• Under the section “Used The Nation Municipality, ON eCommerce before?”, enter your email address and password.
• Click "Sign In".

To use the portal in French, select the French language option before logging in. Once signed in, the entire interface and your account information will appear in French.

Before You Begin 

If you have never received a utility bill, please contact us before continuing.

Step 1: Sign In 

• Go to The Nation Municipality’s Online Billing Platform. 
• Enter your email address and password
• Click "Sign In".

Step 2: Add Your Utility Bill Account

• Once logged in, click “View & Pay Bills” in the top menu or from your dashboard.
• Click “Add an Account”.
• From the list of account types, select “Utility Bill / Service public”.
• Enter Your Account Information:
  • Utility Billing Account Number (5-digit account number found on the left side of your previous utility bill).
  • Personal Identification Number (5-digit PIN located on the left side of the bill, under The Nation Municipality’s return address.

Pay your utility bills, with ease and convenience. No reminders, no late fees — just automatic payments that keep you on track.

Your current bill must be paid in full before you can enroll in the plan.

Utility Bill Pre-Authorized Payment Plan Form

Plan Options

Budget Plan

12 Annual Payments

The withdrawals will be made on the 10th day of each month. An adjustment will be made every three months: The two first installments of each invoice will be based on the first yearly invoice and the balance on the third installment.

Regular Plan

4 Annual Payments

Withdrawals will be made on the utility bill due dates: April, July, October, and January.

Utility payments can be made directly through the Online Billing Portal using a credit card. Please note that a 3% processing fee applies to all transactions. 

Don’t have an account yet? Create one today to get started.

 Online Billing Portal 

Payments can be made online with participating financial institutions.

Steps to follow:

1. Add a vendor in your online banking.
2. Search for "The Nation Municipality” and select "Water and Sewer".
3. Enter your 5-digit utility account number.
4. The payment will be sent to us by your financial institution

If you are unable to find the payee or complete the payment, please contact your financial institution’s customer support for assistance.

Utility bills can be paid by cash, debit, or cheque at one of our municipal offices: 

Town Hall 
958 Route 500 W 
Casselman, ON K0A 1M0 

Satellite Office
3248 County Road 9 
Fournier, ON K0B 1G0

After-Hours Drop Box

Payments can be deposited in the after-hours deposit boxes at either municipal office. Cheques must have the 5-digit utility account number written on the front, and be placed in an envelope along with the payment stub. 

Cheques must have the 5-digit utility account number written on the front, and be placed in an envelope along with the payment stub. 

Payments by cheque may be mailed to:  
The Nation Municipality 
958 Route 500 W 
Casselman, ON, K0A 1M0 

If you are sending your payment by mail, allow enough mailing time to avoid the chance of late payment charges.